Customer Service - Self Storage Manager

Public Storage; Merrillville (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Public Storage in Merrillville, Indiana, is looking for an independent Property Manager to oversee multiple locations. The role includes assessing customer storage needs, performing daily inspections, and maintaining the exterior appeal of the properties.

Successful candidates will have customer service backgrounds and must possess a valid driver's license. This position entails physical activities such as lifting and spending a substantial amount of time outdoors. Mileage reimbursement is available for travel between sites.

Qualifications

• Customer service experience in retail, restaurant, or service-based industries.
• Ability to manage multiple responsibilities independently in varied environments.
• Valid driver's license and reliable vehicle for work-related travel.

Responsibilities

• Conduct inspections of storage units to ensure readiness for rental.
• Assist customers with storage needs and sell packing supplies.
• Perform cleaning and maintenance tasks on-site.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)