Customer Service - Self Storage Manager

Public Storage; Coachella (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager in Coachella, California. The role involves managing multiple locations while providing excellent customer service and sales support. You will inspect storage units, manage inventory, and handle payment collections.

Ideal candidates will have a background in customer service, ability to perform physical tasks, and must be able to drive between locations. A valid driver’s license and personal vehicle are required for this position.

Qualifications

• Experience in customer service or sales environments like retail or food service.
• Ability to lift/move items weighing up to 35 pounds.
• Valid driver’s license and own vehicle for transportation.

Responsibilities

• Work independently across multiple locations.
• Inspect storage units and manage inventory.
• Make collections and reminder calls for payments.

Skills

Customer service skills

Sales abilities

Ability to perform physical tasks

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)