Customer Service - Self Storage Manager

Public Storage; Santa Barbara (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

Public Storage is looking for Property Managers to work independently at multiple locations in Santa Barbara, CA. This role includes assessing customer storage needs, performing daily inspections, and maintaining the exterior grounds of the facilities.

Successful candidates will possess strong customer service skills and have experience in sales environments. A valid driver’s license is required as travel between locations will be necessary, and mileage reimbursement is available.

Qualifications

• Experience in customer service and sales environments like retail or restaurant.
• Valid driver’s license required for travel between locations.
• Ability to manage inventory and perform daily inspections of storage units.

Responsibilities

• Work independently at multiple locations.
• Make suggestions based on customer storage needs.
• Inspect storage units to confirm inventory and availability.

Skills

Customer service skills

Sales experience

Ability to handle cash

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)