Customer Service - Self Storage Manager

Public Storage; Victorville (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Public Storage in Victorville, CA is seeking an energetic Property Manager to oversee daily operations at multiple sites. You will assess customer storage needs, upsell packing supplies, perform regular unit inspections, and ensure spaces are ready to rent.

Responsibilities include auditing cash drawers, processing deposits, keeping payments up to date, and traveling between locations using your own vehicle with mileage reimbursement. A valid driver’s license is required.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to walk/stand and assist customers across multiple locations.
• Must have a valid driver’s license and own vehicle.

Responsibilities

• Inspect storage units daily to confirm inventory and readiness to rent.
• Assess customer storage needs and suggest packing/moving supplies.
• Audit cash drawers and make bank deposits regularly.
• Help customers stay current with payments and perform collections when required.

Skills

Customer service

Sales

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)