Customer Service - Self Storage Manager

Public Storage; Luling (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in Louisiana is seeking a Property Manager to work at multiple locations, combining indoor and outdoor duties. You will assess customer storage needs and recommend packing supplies while driving rental activity at sites.

A strong emphasis on service, sales, and cash handling helps ensure spaces stay occupied. Daily tasks include inspections, keeping spaces ready to rent, and processing payments.

Qualifications

• Experience in customer service sales environments.
• Ability to manage multiple locations and inventories.
• Strong communication and organization skills.

Responsibilities

• Assess storage needs and suggest packing and moving supplies.
• Sell packing and moving supplies to customers.
• Perform daily unit inspections to ensure spaces are ready to rent.
• Audit cash drawers and handle payments, reminders, and collections.

Skills

Customer service

Sales

Cash handling

Multi-location coordination

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)