Customer Service - Self Storage Manager

Public Storage; Elizabethtown (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

Public Storage in Elizabethtown, KY seeks a Property Manager to work independently at multiple locations, assessing storage needs and recommending packing supplies. Daily inspections ensure spaces are ready to rent while maintaining accurate cash handling and deposits.

You will help customers stay current with payments, performing reminder and collection calls as required, with duties including outdoor duties and occasional travel between sites.

Qualifications

• Experience in customer service centered sales environments such as retail or service industries.
• Ability to handle cash drawers and bank deposits accurately.
• Comfort working in a hands-on, outdoors-facing role.

Responsibilities

• Work independently at multiple locations to manage inventory and occupancy.
• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to confirm availability and readiness to rent.
• Audit cash drawers and process bank deposits as part of daily tasks.
• Assist customers with payments and make reminder/collection calls when needed.

Skills

Customer service

Sales

Independent work

Inventory management

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)