Customer Service - Self Storage Manager

Public Storage; Village of Patchogue (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is looking for a dedicated Property Manager to oversee multiple locations in Patchogue, NY, ensuring outstanding customer service. Your role involves assessing customer storage needs and selling packing supplies while performing daily storage inspections.

The ideal candidate will have a strong background in customer service, be able to lift up to 35 pounds, and maintain the cleanliness of the facilities. A valid driver's license is required as the position involves traveling between locations.

Responsibilities

• Work independently at multiple locations inside and outside.
• Assess customer storage needs and provide solutions.
• Conduct daily storage unit inspections for inventory and availability.
• Audit cash drawers and make bank deposits.
• Manage customer payments and make collection calls when needed.

Skills

Customer service skills

Ability to lift/move items up to 35 pounds

Basic cleaning and maintenance

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)