Customer Service - Self Storage Manager

Public Storage; Matthews (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking Property Managers in Matthews, NC, who can work independently at various locations. The role involves inspecting storage units, assisting customers with their storage needs, and performing daily maintenance tasks.

Successful candidates will have a background in customer service, be able to lift/move up to 35 pounds, and hold a valid driver's license as travel between locations is required. Mileage reimbursement is available.

Qualifications

• Experience in customer service (retail, restaurant, fast food) preferred.
• Ability to lift/move items weighing up to 35 pounds.
• Valid driver's license required for traveling between locations.

Responsibilities

• Inspect storage units for inventory and availability.
• Assist customers with storage needs and make product suggestions.
• Perform daily cleaning and maintenance tasks on the property.

Skills

Customer service skills

Sales experience

Organizational skills

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)