Customer Service - Self Storage Manager

Public Storage; Village of Spring Valley (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, combining customer service with sales. You will assess storage needs, recommend packing supplies, and perform daily inspections to ensure spaces are ready to rent.

Responsibilities include cash handling, keeping payment reminders current, and traveling between sites using your own vehicle. A valid driver’s license is required and mileage reimbursement is available.

Qualifications

• Experience in customer service centered sales environments.
• Ability to handle cash and assist customers.

Responsibilities

• Inspect storage units daily to verify inventory and availability.
• Assess customer storage needs and suggest products, including packing/moving supplies.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Assist customers with payments, reminders, and collections when needed.
• Travel between multiple site locations as required.

Skills

Customer service

Sales

Retail experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)