Customer Service - Self Storage Manager

Public Storage; Canton Charter Township (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A storage management company is seeking Property Managers to work independently at various locations in Canton Charter Township, Michigan. Responsibilities include assessing customer storage needs, conducting daily inspections, and managing payments. Successful candidates should possess strong customer service skills and be able to lift/move 35 pounds. A valid driver's license and personal vehicle are required for travel. This role offers opportunities for outdoor work and flexible schedules.

Qualifications

• Ability to transport and move items weighing up to 35 pounds.
• Valid driver's license and personal vehicle for travel between locations.
• Experience working in customer service or sales environments.

Responsibilities

• Work independently at multiple locations.
• Inspect daily storage units for inventory and readiness.
• Make reminder and collection calls for payments.

Skills

Customer service skills

Sales experience

Ability to lift/move items

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)