Customer Service - Self Storage Manager

Public Storage; East Ridge (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations in Tennessee. You will assess customer storage needs, suggest solutions, and may sell packing and moving supplies.

Daily inspections ensure units are ready to rent and inventory is accurate. You will audit cash drawers, perform bank deposits, and help keep customers current with payments by making reminder and collection calls when required.

Qualifications

• Experience in customer-service oriented sales environments.
• Ability to work across multiple locations and travel between sites.
• Strong communication and interpersonal skills.

Responsibilities

• Work independently at multiple locations; outdoor and indoor duties included.
• Assess customer storage needs and suggest solutions, including packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Help customers stay current with payments by making reminders and collection calls.

Skills

Customer service

Sales

Cash handling

Inventory management

Collections

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)