Customer Service - Self Storage Manager

Public Storage; Maplewood (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in Maplewood, Minnesota is looking for Property Managers who can work independently across various locations. This role involves assessing customer storage needs, conducting daily inspections of storage units, and managing payments.

Ideal candidates should have experience in customer service, be able to perform physical tasks including lifting up to 35 pounds, and must have a valid driver’s license for traveling between locations. This position allows for a mix of indoor and outdoor work.

Qualifications

• Experience in customer service-oriented sales environments such as retail or restaurants is preferred.
• Ability to perform physical tasks including maintenance and inspections of storage units.

Responsibilities

• Conduct daily inspections of storage units and maintain inventory.
• Assist customers with storage needs and sell packing supplies.
• Handle cash management and perform cleaning tasks.

Skills

Customer service skills

Sales experience

Ability to lift/move items up to 35 pounds

Valid driver's license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)