Customer Service - Self Storage Manager

Public Storage; Daly City (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Public Storage in Daly City, CA is seeking a Property Manager who works independently across multiple locations. You will assess customer storage needs, recommend packing and moving supplies, and help tenants select the right solutions while upholding property standards.

Daily inspections ensure inventory and availability, and you will handle cash drawer audits, deposits, and payments reminders. A valid driver's license and access to your own vehicle are required to travel between sites.

Qualifications

• Experience in customer service-centered sales environments.
• Ability to work independently across multiple locations.
• Strong communication and problem-solving skills.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Assist customers with payments, reminders, and collections when required.
• Travel between locations using own vehicle; mileage reimbursement available.

Skills

Customer service

Sales

Cash handling

Education

High school diploma

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)