Customer Service - Self Storage Manager

Public Storage; Ferry Pass (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking a Property Manager to operate autonomously across several site locations, balancing indoor tasks with outdoor duties and ensuring storage spaces are ready to rent. You will assess customer needs, recommend packing and moving supplies, and perform daily unit inspections.

Responsibilities include cash handling, deposits, and timely payment reminders to customers. Applicants should have experience in customer-service based sales, hold a valid driver's license, and be

Qualifications

• Experience in customer service-based sales environments including retail, restaurant, or service industries.
• Must have a valid driver’s license and access to own vehicle for travel between locations (mileage reimbursement available).
• Physical requirements include lifting up to 35 pounds and spending time in outdoor environments.

Responsibilities

• Our Property Managers work independently at multiple locations, spending time both inside and outside.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Daily storage unit inspections to confirm inventory and availability and ensure spaces are ready to rent.
• Auditing cash drawers and making bank deposits as part of daily operations.
• Help keep customers current with payments and perform reminder and collection calls when required.

Skills

Customer service

Sales experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)