Customer Service - Self Storage Manager

Public Storage; Town of Waterford (WI); On-site; USD 40,000 - 52,000; Full time

Job summary

Public Storage in Wisconsin seeks a Property Manager who works independently at multiple locations, assessing customer storage needs and recommending packing supplies. The role includes daily inspections to ensure availability and readiness of spaces for rent.

You will audit cash drawers, perform bank deposits, and assist in keeping customers current on their payments by sending reminders and making collection calls when required. The position involves physical tasks and travel between locations.

Qualifications

• Experience in customer service centered sales environments.
• Ability to transport items weighing up to 35 pounds.
• Must have a valid driver’s license and own vehicle to travel between locations.

Responsibilities

• Our Property Managers work independently at multiple locations; spend time both inside and outside.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Help keep customers current with payments and make reminder and collection calls when required.

Skills

Customer service

Sales

Tools

Valid driver’s license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)