Customer Service - Self Storage Manager

Public Storage; Andover (MA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in the United States is seeking a proactive Property Manager to operate independently across several locations, spending time both inside facilities and in outdoor settings.

You will assess customer storage needs, propose packing and moving supplies, perform daily inspections, and assist customers with payments and reminders. A valid driver's license and the use of your own vehicle are required for travel between sites, with mileage reimbursement available.

Qualifications

• Experience in customer service centered sales environments.
• Ability to travel between locations using own vehicle.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Perform daily inspections to confirm inventory and space availability.
• Audit cash drawers and handle bank deposits.
• Help customers stay current with payments and make reminder/collection calls.
• Work independently at multiple locations, indoors and outdoors.

Skills

Customer service

Sales

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)