Customer Service - Self Storage Manager

Public Storage; Whitestown (IN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager who will work across multiple locations, handling customer storage needs and guiding purchases of packing supplies. The role includes daily unit inspections to confirm inventory and availability, and responsibilities around payments and reminders.

Travel between locations is required, with mileage reimbursement available. Strong communication and cash-handling experience are valuable as you support customers and maintain high service standards in a

Qualifications

• Experience in customer service-based sales environments.
• Ability to handle payments, collections, and reminders.
• Willingness to travel between locations and work independently.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily duties.
• Help customers stay current with payments and make reminder/collection calls.

Skills

Customer service

Sales

Cash handling

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)