Customer Service - Self Storage Manager

Public Storage; Irving (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in Irving, TX seeks a Property Manager who works independently across multiple locations, assessing customer storage needs and recommending packing supplies while ensuring spaces are ready to rent.

Daily tasks include inspecting units, auditing cash drawers, banking deposits, and helping customers stay current with payments. A valid driver's license and vehicle are required for travel between sites.

Qualifications

• Experience in customer-facing sales environments.
• Ability to work independently across multiple sites.
• Excellent communication and organization.
• Must have a valid drivers license.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Inspect storage units daily to confirm availability and readiness to rent.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Assist customers with payments and perform reminder/collections when required.
• Work at multiple locations, indoors and outdoors as needed.

Skills

Customer service

Sales experience

Independent worker

Vehicle required

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)