Customer Service - Self Storage Manager

Public Storage; Bordentown (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a proactive Property Manager to operate across multiple NJ locations. You will meet customers, assess storage needs, and suggest packing and moving supplies to drive rentals.

Daily tasks include unit inspections, cash handling, and keeping facilities clean, with driving between sites a regular part of the role. A valid driver's license and reliable vehicle are required to perform location-to-location work.

Qualifications

• Customer-focused sales experience in retail, restaurant, or service sectors.
• Ability to assess customer needs and upsell packing/moving supplies.
• Experience with cash handling and payments collections is a plus.

Responsibilities

• Assess customer storage needs and upsell packing/moving supplies.
• Perform daily storage unit inspections to ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Assist customers with payments and reminders when required.

Skills

Customer service

Sales

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)