Customer Service - Self Storage Manager

Public Storage; Town of Texas (WI); On-site; USD 32,000 - 52,000; Full time

Job summary

Public Storage is seeking a Property Manager who will work independently at multiple locations, assessing customer storage needs and guiding them to suitable solutions. You will perform daily inspections, manage inventory readiness for rent, and handle cash drawer tasks.

The role includes payments reminders and occasional collections, with travel between sites supported by mileage reimbursement. Successful candidates come from customer service–oriented sales backgrounds, with a valid driver's

Qualifications

• Experience in customer service centered sales environments such as retail, restaurants, or service-based companies.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Conduct daily storage unit inspections to ensure inventory and availability for rent.
• Audit cash drawers and handle bank deposits as part of daily operations.
• Assist customers with payments and perform reminder/collection calls when needed.

Skills

Customer service

Sales

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)