Customer Service - Self Storage Manager

Public Storage; Lodi (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in California is seeking a Property Manager who can work independently at multiple locations. You will assess customer storage needs, suggest packing supplies, and perform daily inspections to keep spaces ready to rent.

You'll audit cash drawers, make deposits, and help customers stay current on payments with reminders and calls. A valid driver's license and the ability to travel between sites are required.

Qualifications

• Customer service or sales experience from a service-based environment.
• Ability to upsell or suggest packing/moving supplies when appropriate.
• Willingness to travel between locations and assist customers.

Responsibilities

• Assess customer storage needs and make product and service recommendations.
• Perform daily storage unit inspections to ensure inventory and availability for rent.

Skills

Customer service

Sales experience

Retail/service industry experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)