Customer Service/Security Attendant (1 PTT Casual), CPTN11041PARTS

College of DuPage; Chicago (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

College of DuPage invites applications for a part-time Customer Service/Security Attendant at the McAninch Arts Center. You will provide professional customer service, ensure security, and enforce venue rules for rental events such as graduations and ceremonies.

Shifts are 4 hours minimum, with arrival 60 to 90 minutes before events, mostly evenings and weekends. CPR certification is preferred; fluency in English is required; prior customer service or volunteer experience is helpful.

Qualifications

• High school diploma required; CPR certification preferred.
• Some customer service or volunteer-related experience required.
• Proficiency in spoken English required.

Responsibilities

• Arrive 1 hour to 90 minutes prior to event and remain on duty throughout event.
• Minimum shift of 4 hours.
• Monitor and enforce a variety of rules set by renter/purchaser.
• Checking credentials including: hand stamps, wristbands, ID's, etc.
• Manage constant flow of patrons in and out of theaters.
• Provide directional information to patrons and safety measures in case of evacuation.
• Provide security and limit access to certain areas.
• Other duties as dictated by renter/purchaser.
• Provide prompt, professional and courteous responses to all patron concerns.
• Other duties as required.

Skills

Customer service

English proficiency

Volunteer experience

Education

High School Diploma

CPR Certification

Job description

Customer Service/Security Attendant (1 PTT Casual), CPTN11041PARTS The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions. College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:

Provide professional and courteous customer service, security of certain areas and information to patrons at the McAninch Arts Center for rental events such as graduations, award ceremonies, ethnic and cultural functions.

• Arrive 1 hour to 90 minutes prior to event and remain on duty throughout event.
• Minimum shift of 4 hours.
• Monitor and enforce a variety of rules set by renter/purchaser.
• Checking credentials including: hand stamps, wristbands, ID's, etc.
• Manage constant flow of patrons in and out of theaters.
• Provide directional information to patrons and safety measures in case of evacuation.
• Provide security and limit access to certain areas.
• Other duties as dictated by renter/purchaser.
• Provide prompt, professional and courteous responses to all patron concerns.
• Other duties as required.

Qualifications:

• Education
  • Minimum high school required.
  • CPR Certification preferred.

• Experience
  • Some customer service or volunteer-related experience required.
  • Proficiency in spoken English required.
  • One year customer service or volunteer-related experience preferred.

• Licenses and Certifications

• COD Training
  • Compliance Training

Working Conditions:

• Telephone, computer and AED Defibrillator.
• Considerable public contact, flexible hours, of feet and standing for entire shift, mostly evenings and weekends as rentals are scheduled. 4-6 hour shifts. (30-minute break provided).

Part-Time Work Schedule:

SPONSORSHIP

We do not offer visa sponsorship for this position. Candidates must be legally authorized to work in the United States without restriction.

Hiring Range:

1 Hourly - $15.00 per hour Starting salary beginning at $XXXX, based on education and experience

College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.