Customer Service / Scheduler

Randstad USA; Warminster Township (Bucks County); On-site; USD 25,000 - 29,000; Full time

Job summary

Randstad USA seeks a reliable Customer Service Representative/Scheduler to join a local manufacturing team in Warminster, PA. This on-site role handles a high volume of inbound inquiries and coordinates customer service activities.

You will maintain customer accounts, schedule orders using QuickBooks and operations software, and collaborate with a small office team to ensure accurate service histories. The position is full-time, with Mon–Fri 8:00 AM–5:00 PM, and offers competitive pay plus

Qualifications

• 2 years experience required in similar role.
• High school diploma required.

Responsibilities

• Respond promptly to calls, emails, and portal requests in a fast-paced setting.
• Maintain accurate customer accounts, order scheduling, and service histories.
• Collaborate with a small internal office team to deliver professional customer support.

Skills

Follow-up

Customer orders

Scheduling

CRM

Customer service

Telephone etiquette

Typing

Education

High School

Tools

QuickBooks

Operations software

Job description

About the Role We are seeking a reliable, personable Customer Service Representative to join a close-knit team supporting a growing local manufacturing business. You will act as a primary point of contact for clients, managing a high volume of inbound service requests, routine inquiries, and ongoing communication across multiple channels.

Position Information

• Position Title: Customer Service Representative/Scheduler
• Location: Warminster, PA (On-site)
• Job Type: Full-Time, Temp to hire
• Pay Rate: $19.00 - $20.00 / hour
• Schedule: Monday – Friday, 8:00 AM – 5:00 PM

salary: $18 - $21 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

• Respond promptly to incoming phone calls, customer emails, and web portal requests in a fast-paced setting.
• Maintain accurate customer accounts, order scheduling, and service histories using QuickBooks and dedicated operations software.
• Provide attentive, professional customer support while collaborating closely with a small internal office team.

Skills

• Follow-up
• CUSTOMER ORDERS/SALES
• Scheduling
• CRM
• Customer Service
• Telephone Etiquette
• Typing Skills

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

Equal Opportunity Employer

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Accommodations

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Benefits

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Posting Details

This posting is open for thirty (30) days.

Background Check

Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.

Experience

• Entry Level
• 2 years

Education

• High School