Customer Service & Sales Support Specialist

Dexian; Englewood (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

Dexian is seeking a customer service representative in Englewood, New Jersey. The role involves maintaining customer relations, resolving complaints, and supporting sales initiatives. Candidates should have a minimum of 2 years of relevant experience and understand established procedures in customer relations.

This position aims to proactively educate customers and develop improvement plans based on feedback. Dexian is an Equal Opportunity Employer committed to inclusive hiring practices.

Qualifications

• Minimum of 2 years of experience in customer service or related fields.
• Knowledge acquired through experience, specialized education, or training.
• Basic understanding of work routines and procedures.

Responsibilities

• Provide customer services relating to sales and installations.
• Resolve customer claims and complaints fairly and effectively.
• Develop organization-wide initiatives to inform and educate customers.

Job description

Dexian is seeking a customer service representative in Englewood, New Jersey. The role involves maintaining customer relations, resolving complaints, and supporting sales initiatives. Candidates should have a minimum of 2 years of relevant experience and understand established procedures in customer relations.

This position aims to proactively educate customers and develop improvement plans based on feedback. Dexian is an Equal Opportunity Employer committed to inclusive hiring practices.