Customer Service Representative

Dexian

Atlanta (GA)

Hybrid

USD 24,796 - 27,552

Full time

14 days+

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Job summary

A leading recruitment firm in Atlanta is seeking a Customer Care Representative for a 6-month contract. The role is primarily remote after initial onsite training and focuses on providing customer service relating to sales and promotions. Candidates should have at least 2 years of experience in customer service. The pay ranges from $18 to $20 per hour, with responsibilities including resolving customer complaints and developing initiatives to improve customer relationships.

Qualifications

2+ years of experience in customer service.

Responsibilities

Provide customer services relating to sales and promotions.
Resolve customer claims and complaints in accordance with consumer laws.
Develop organization-wide initiatives to inform and educate customers.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

This range is provided by Dexian. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Dexian

Lead Technical Recruiter- Professional and F&A Services

Title: Customer Care Representative

Duration: 6 months

Location: Atlanta GA

Pay range: $18-$20

Job responsibilities

Its a remote role with a pay range of $18 - $20/hr with an initial training for 1 month onsite and than fully remote.

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Seniority level