Customer Service & Sales Support Agent

SCP Distributors, LLC; Tempe (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage with

401(k) with company match

PTO and paid holidays

Fully funded Life Insurance

Long-Term Disability Insurance

Parental Leave

Tuition education programs

Bonus programs: recognition, referrals

Employee Stock Purchase Plan

Employee discounts

Job summary

SCP Distributors, LLC is seeking a Customer Service Agent in Tempe, AZ. You will provide excellent phone-based customer service, respond to customer needs promptly, and work with the distribution team to grow existing sales while identifying new customers.

Daily duties include taking calls, building relationships, recommending products, and processing orders with accurate data entry and awareness of promotions and pricing.

Qualifications

• Experience delivering customer service over the phone.
• Ability to meet or exceed sales quotas and margins.

Responsibilities

• Handle inbound/outbound calls from existing and potential customers.
• Build relationships and understand customer needs to suggest products.
• Process orders accurately and efficiently, including quotes and promotions.

Skills

Customer service

Phone support

Sales

Cross-selling

Upselling

Job description

SCP Distributors, LLC is seeking a Customer Service Agent in Tempe, AZ. You will provide excellent phone-based customer service, respond to customer needs promptly, and work with the distribution team to grow existing sales while identifying new customers.

Daily duties include taking calls, building relationships, recommending products, and processing orders with accurate data entry and awareness of promotions and pricing.