Customer Service Pro — Build Relationships & Drive Orders

FASTSIGNS International. Inc; Tempe (AZ); Sur place; USD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Résumé du poste

FASTSIGNS Center is seeking a Customer Service Representative in Tempe, AZ to be the first point of contact for customers and to assist with estimates, work orders, and on-time delivery of finished orders.

You will participate in daily team meetings, support business and marketing plans, and engage with customers via email, phone, in person, and on-site visits to client locations. A friendly, responsive, and relationship-focused approach is essential.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent required.
• Outgoing, responsive, eager to learn and able to build relationships.
• Excellent listening and organizational skills.
• Ability to sit for long periods (4+ hours).
• Able to view a computer screen for long periods (4+ hours).
• Capable of working under pressure to produce high-volume, high-quality work.

Responsabilités

• Be the first point of contact for current and prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, process work orders and ensure timely delivery of orders.
• Participate in daily team meetings and help execute business and marketing plans.
• Interact with customers via email, phone, in person, and at their place of business.
• Build long-lasting relationships by converting prospects into long-term clients.

Connaissances

Customer service

Communication

Sales experience

Organization skills

Listening skills

Formation

High school diploma or equivalent

Outils

Computer literacy

Description du poste

FASTSIGNS Center is seeking a Customer Service Representative in Tempe, AZ to be the first point of contact for customers and to assist with estimates, work orders, and on-time delivery of finished orders.

You will participate in daily team meetings, support business and marketing plans, and engage with customers via email, phone, in person, and on-site visits to client locations. A friendly, responsive, and relationship-focused approach is essential.