Inside Sales & Customer Service Pro

POOLCORP; Tempe (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

PTO & Holidays

Life Insurance

Tuition assistance

Employee discounts

Job summary

POOLCORP in Tempe, AZ is hiring a Customer Service Agent to deliver excellent phone support to customers, process orders, and grow sales. The role works Monday–Friday with occasional Saturdays, and offers a robust benefits package and performance bonuses.

You will build relationships, upsell products, and coordinate with sales and purchasing to meet customer needs. Minimum two years inside sales, HS diploma, and strong communication are required.

Qualifications

• Minimum 2 years inside sales associate experience.
• Strong selling techniques with a track record of meeting goals.
• Excellent written and verbal communication skills.

Responsibilities

• Places and answers calls from existing and potential customers to solicit business and follow up on needs.
• Builds relationships by understanding customer needs and buying habits.
• Processes orders quickly and accurately; cross-sells and upsells.
• Communicates pricing, product updates, deliveries and terms.
• Updates sales team on customer additions/changes and follows up on issues.

Skills

Inside sales

Customer service

Communication skills

Product knowledge

Education

High School Diploma or GED

Job description

POOLCORP in Tempe, AZ is hiring a Customer Service Agent to deliver excellent phone support to customers, process orders, and grow sales. The role works Monday–Friday with occasional Saturdays, and offers a robust benefits package and performance bonuses.

You will build relationships, upsell products, and coordinate with sales and purchasing to meet customer needs. Minimum two years inside sales, HS diploma, and strong communication are required.