Customer Service & Sales Support Admin

PrideNow; Milford (OH); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement savings

Life & disability insurance

Employee discounts

Job summary

PrideNow in Milford, OH is seeking a Customer Service Admin to support the inside sales and retail operations. The role blends administrative duties with customer service and sales support to ensure accurate orders and timely communication with customers.

Key responsibilities include processing orders, maintaining accounts, and coordinating with warehouse and logistics to resolve issues while delivering exceptional service. Strong data entry and CRM skills are preferred.

Qualifications

• Customer service admin role experience preferred.
• Experience with order processing and data entry.
• Experience with CRM software and sales support tools.
• Knowledge of products/coatings is a plus.
• Ability to meet deadlines in fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Respond to customer inquiries and maintain client relationships.
• Process, track, and ship internal sales orders; set up new accounts.
• Enter consignments, credits, and debits with Finance and logistics.
• Answer inquiries and manage files access.
• Collaborate with warehouse, sales, and procurement to resolve delays.

Skills

Communication

CRM software

Multitasking

Data entry

Product knowledge

Sales metrics

Administrative tools

Tools

CRM systems

Sales support software

Job description

PrideNow in Milford, OH is seeking a Customer Service Admin to support the inside sales and retail operations. The role blends administrative duties with customer service and sales support to ensure accurate orders and timely communication with customers.

Key responsibilities include processing orders, maintaining accounts, and coordinating with warehouse and logistics to resolve issues while delivering exceptional service. Strong data entry and CRM skills are preferred.