Customer Service & Sales Specialist (Inbound)

Graybar Electric Company; Savannah (GA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Prescription Drug benefits

Life Insurance

401(k) with company match

Paid Vacation

Paid Holidays

Paid Sick Days

Wellness Day

Community Time Off

Employee stock ownership plan

Job summary

Graybar Electric Company in Savannah, GA is seeking a Customer Service Representative. You will be a key contact for customers, entering orders, handling requests, and providing timely, courteous support.

You will assist with product selection and application, and coordinate orders, pricing, expediting, billing, and credits on inbound calls. The role emphasizes strong communication, professionalism, and a customer-first mindset.

Qualifications

• Strong communication and customer service skills.
• Ability to handle varied customer situations with tact.
• Retail or counter sales experience preferred.
• High School education; Bachelor’s degree preferred in some cases.

Responsibilities

• Enter orders and handle customer requests promptly and accurately.
• Handle inbound/outbound calls and written correspondence with professionalism.
• Assist customers with product selection and application guidance.
• Coordinate order entry, pricing, expediting, billing, and credits as needed.

Skills

Communication

Customer service

Retail experience

Problem solving

Education

High School diploma

Job description

Graybar Electric Company in Savannah, GA is seeking a Customer Service Representative. You will be a key contact for customers, entering orders, handling requests, and providing timely, courteous support.

You will assist with product selection and application, and coordinate orders, pricing, expediting, billing, and credits on inbound calls. The role emphasizes strong communication, professionalism, and a customer-first mindset.