Customer Services Representative I

Automatic Data Processing, Inc.; Anaheim (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

Automatic Data Processing, Inc. in Anaheim, CA is hiring a Customer Services Representative I to support sales staff by handling quotes, orders, and CRM/ERP data entry. The role emphasizes customer communication and accurate documentation.

The position requires at least 2 years of sales experience, strong communication skills, attention to detail, and reliability. Full-time on-site work with standard benefits is offered.

Qualifications

• Minimum 2 years of sales experience.
• Willingness to learn and receive instruction.

Responsibilities

• Maintain active communications with customers and co-workers regarding sales opportunities and status reports. Document communications within CRM.
• Ensure project quotes or proposals are processed within the CRM in a timely manner while being professional, accurate and meeting customer specifications.
• Verify customer-approved quotes are signed and accompanied with company terms and conditions.
• Verify orders are processed timely and accurately within the ERP system.
• Understanding and being familiar with fabricated ductile iron and pump product components, coatings, specifications, and industry standards.

Skills

Sales experience

Strong communication

Attention to detail

Organizational skills

Team player

Punctual & reliable

Tools

ERP Software

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Services Representative I

Full Time Admin Support Worker Anaheim, CA, US

2 days ago Requisition ID: 1494

Salary Range: $18.56 To $25.98 Annually

ROLE AND RESPONSIBILITIES

The Customer Service Representative supports sales staff in maintaining and cultivating relationships, processing quotes and orders, and ensuring sales information is entered into the ERP/CRM systems timely and accurately.

• Maintain active communications with customers and co-workers regarding sales opportunities and status reports. Document communications within CRM.
• Ensure project quotes or proposals are processed within the CRM in a timely manner while being professional, accurate and meeting customer specifications.
• Verify customer-approved quotes are signed are accompanied with company terms and conditions.
• Verify orders are processed timely and accurately within the ERP system.
• Understanding and being familiar with fabricated ductile iron and pump product components, coatings, specifications, and industry standards.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Minimum 2 years of sales experience and willingness to learn and receive instruction.

PREFERRED SKILLS

• Familiarity of Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• Familiarity with ERP Software.
• Strong communication skills with internal/external customers.
• Strong attention to detail.
• Strong problem-solving skills.
• Strong organizational skills.
• Punctual, reliable, and cooperative with others.

ADDITIONAL NOTES

• Pre-employment drug testing shall be required.
• All applicants shall be authorized to work in the U.S.

COMPENSATION AND BENEFITS

• After 30 days of employment, employee is eligible for company benefits including medical, dental, vision, sick pay, vacation accruals, and 401(k). Sick pay and vacation accrual begin once employed.