Customer Service/Sales

The Home Depot; Topsham (ME); On-site; USD 21,000 - 25,000; Full time

Job summary

The Home Depot in Topsham, ME is seeking a Customer Service/Sales associate to provide fast, friendly service by actively assisting customers and learning about products to help them complete projects. You will greet, qualify, recommend, and close sales within your department and learn basic safety practices.

Associates maintain in-stock conditions, ensure a clean, shop-able environment, and follow safety policies to protect customers and coworkers.

Qualifications

• Customer service and sales experience preferred.
• Ability to learn and convey product information.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers and assess needs.
• Qualify, recommend and close sales within department.
• Maintain in-stock conditions and store cleanliness.
• Follow safety policies and report hazards.

Skills

Customer Service

Sales

Product Knowledge

Teamwork

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.