Customer Service/Sales

The Home Depot; Amarillo (TX); Sur place; USD 21 000 - 29 000; Plein temps

Résumé du poste

The Home Depot in Amarillo, TX is seeking a Customer Service/Sales associate to greet customers, assess their needs, and provide friendly, proactive assistance to drive sales across departments.

You will learn to qualify customers, recommend solutions, and close sales, while maintaining in-stock conditions and ensuring a clean, shop-able, and safe environment. Collaborate with supervisors and teammates across departments such as Building Materials, Décor, Electrical, Flooring, Garden and more.

Qualifications

• Customer service experience preferred.
• Ability to assess customer needs and recommend solutions.
• Will learn product offerings across departments.

Responsabilités

• Greet customers and assess their needs to provide fast, friendly service.
• Learn products using available tools and help customers across departments.
• Qualify, recommend and close sales with each customer.
• Maintain in-stock conditions and keep areas clean, shop-able and safe.
• Follow all safety policies and report hazards to management.

Connaissances

Customer service

Sales

Product knowledge

Description du poste

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.