Customer Service/Sales

The Home Depot; Los Lunas (NM); On-site; USD 26,000 - 42,000; Full time

Job summary

The Home Depot in Los Lunas, NM is seeking a Customer Service/Sales associate to deliver fast, friendly service by actively assisting customers and learning product information to drive project sales. You will greet, qualify, and close sales while supporting department and adjacent areas, ensuring stock and store safety.

Candidates will follow safety policies and training, maintain safe conditions, and work with teammates and supervisors across departments to meet customer needs and store

Qualifications

• Customer service and sales responsibilities described.

Responsibilities

• Greet customers and assess their needs.
• Provide product information to help customers choose and close purchases.
• Learn products using available tools and assist across related departments.
• Maintain in-stock conditions and keep areas clean, safe and shop-able.
• Follow safety policies, complete safety training, and report hazards to management.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.