Customer Service/Sales

The Home Depot; Peoria (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Arizona seeks Customer Service/Sales associates to provide fast and friendly service. Candidates will learn to assess customer needs, recommend products, and maintain a clean shopping environment. The role may include various department functions such as Sales Specialist and Pro Account Sales. This position emphasizes safety and teamwork while ensuring customer satisfaction.

Qualifications

• Ability to provide fast, friendly service and assess customer needs.
• Knowledge of products and how to assist customers through the sales process.
• Understanding of safety policies and procedures.

Responsibilities

• Greet and assist customers by understanding their needs.
• Maintain stock and cleanliness in assigned areas.
• Work safely and follow all safety standards.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.