Customer Service/Sales

The Home Depot; Keller (TX); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading home improvement retailer seeks Customer Service/Sales associates in Keller, Texas. Associates will provide fast, friendly service, assist customers in finding products, and maintain a clean, safe shopping environment. Candidates should have strong customer interaction skills and a commitment to safety. This role offers various sales positions and requires the ability to work with a team and communicate effectively with customers.

Qualifications

• Ability to provide fast, friendly service to customers.
• Knowledge of product use and sales techniques.
• Commitment to maintaining a safe shopping environment.

Responsibilities

• Assist customers by assessing their needs and providing assistance.
• Maintain cleanliness and safety of assigned areas.
• Work in cooperation with Department Supervisor and other associates.

Skills

Customer interaction skills

Sales skills

Safety awareness

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.