Customer Service/Sales

The Home Depot; Lexington (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading home improvement retailer in South Carolina seeks Customer Service/Sales associates to provide efficient and friendly service. Candidates will engage with customers to assess their needs, learn about product offerings, and ensure a clean and safe shopping environment. This position requires teamwork, knowledge of various departments, and adherence to safety standards. Great opportunity for those passionate about customer engagement and providing assistance in a retail setting.

Qualifications

• Ability to provide friendly customer service.
• Knowledge of store products and services.
• Adherence to safety policies and standards.

Responsibilities

• Provide fast, friendly service to customers.
• Maintain cleanliness and safety of assigned areas.
• Assist in learning product features and promotional information.

Skills

Customer engagement

Product knowledge

Safety awareness

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.