Customer Service

The Home Depot; Cedar Park (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking Customer Service/Sales associates in Cedar Park, Texas. This role involves providing fast, friendly assistance to customers, maintaining inventory and cleanliness in designated areas, and ensuring compliance with safety standards. Ideal candidates should have strong communication skills and familiarity with retail environments. Responsibilities include greeting and assisting customers while ensuring a safe working environment. Competitive salary and benefits offered.

Qualifications

• Strong communication and interpersonal skills.
• Ability to learn about products and provide assistance.
• Experience in a retail environment is a plus.

Responsibilities

• Provide fast, friendly service by assessing customer needs.
• Maintain in-stock conditions and ensure cleanliness of assigned areas.
• Follow safety policies and report hazards to management.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.