Customer Service/Sales

The Home Depot; Flowery Branch (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer located in Flowery Branch, Georgia is seeking Customer Service/Sales associates. This role involves providing fast, friendly service, actively engaging with customers to assess their needs, and maintaining the assigned areas in a clean and safe condition. Successful candidates demonstrate strong communication skills and can handle tasks across different departments including Building Materials, Hardware, and more. The company offers opportunities for training and advancement in various sales roles.

Qualifications

• Ability to provide fast, friendly service to customers.
• Knowledge of various store departments and products.
• Strong communication skills to assist customers effectively.

Responsibilities

• Actively seek out customers to assess their needs.
• Maintain the in-stock condition of assigned areas.
• Ensure a safe working and shopping environment.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.