Customer Service/Sales

The Home Depot; Honesdale (Wayne County); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading home improvement retailer is looking for Customer Service/Sales associates in Honesdale. These associates will provide fast and friendly service, actively engaging with customers to assist with their inquiries and needs. Responsibilities include maintaining a clean and organized department, learning product knowledge, and cooperating with team members. Ideal candidates should be customer-focused and capable of handling multiple duties in a retail environment.

Qualifications

• Ability to provide fast and friendly service to customers.
• Knowledge of product offerings and store layout.
• Basic understanding of safety policies.

Responsibilities

• Assist customers by assessing their needs and providing product information.
• Maintain the cleanliness and organization of assigned areas.
• Work collaboratively with department supervisors and other associates.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.