Customer Service/Sales

The Home Depot; Village of Brewster (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking Customer Service/Sales associates in Brewster, NY. The role involves providing fast and friendly service to customers, assessing their needs, and assisting them in their projects. Associates will maintain cleanliness and safety within their departments, ensuring a welcoming environment for shoppers. If you have a passion for customer service and a good understanding of retail operations, this position offers an exciting opportunity.

Qualifications

• Ability to provide fast, friendly service.
• Skills in customer assessment and providing assistance.
• Experience with safety practices in a retail environment.

Responsibilities

• Provide assistance to customers in assessing their needs.
• Maintain cleanliness and safety in assigned areas.
• Cooperate with Department Supervisor and other associates.

Skills

Fast, friendly service

Customer assessment

Product knowledge

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.