Customer Service/Sales

The Home Depot; Sebring (FL); Sur place; USD 25 000 - 35 000; Plein temps

Résumé du poste

A leading home improvement retailer in Florida is seeking Customer Service/Sales associates to deliver fast and friendly service while assisting customers in assessing their needs. This role involves maintaining the cleanliness and safety of various departments and working effectively with other associates. The ideal candidate should demonstrate strong customer service skills, a willingness to learn about products, and a commitment to safety protocols. This position is crucial for providing an exceptional shopping experience.

Qualifications

• Ability to provide fast and friendly service.
• Familiarity with safety standards and practices.
• Capability to learn about a range of products.

Responsabilités

• Actively seek out and assist customers.
• Maintain the cleanliness and safety of designated areas.
• Cooperate with the Department Supervisor and other associates.

Connaissances

Fast and friendly customer service

Product knowledge

Teamwork

Safety awareness

Description du poste

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.