Customer Service & Retail Specialist — Home Improvement

Lowe's Companies, Inc.; Easton (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health, Vision and Dental insurance

Tuition assistance

401(k) with company match

Associate discount

Job summary

Lowe’s is seeking a part-time Customer Service Associate in our store to greet customers, help them find products, and ensure accurate checkout and replenishment. You will work across departments as needed and provide friendly, professional service throughout the shopping experience.

The role requires basic computer usage, ability to stand for extended periods, and the physical capability to lift up to 25 pounds.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Bilingual

Computer literacy

Tools

Smartphones

Tablets

Job description

Lowe’s is seeking a part-time Customer Service Associate in our store to greet customers, help them find products, and ensure accurate checkout and replenishment. You will work across departments as needed and provide friendly, professional service throughout the shopping experience.

The role requires basic computer usage, ability to stand for extended periods, and the physical capability to lift up to 25 pounds.