Customer Service Representative (Valencian-speaking) (Fully Remote)

Concentrix; United States; A distancia; USD 20.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Permanent contract

Full-time 39 hours/week

Training program

Descripción de la vacante

Concentrix is offering a fully remote customer support role with a permanent contract in Spain. The position requires native Spanish and Valencian, plus English at B1/B2 level. Applicants must have a high school diploma, be at least 18, and have legal right to work in Spain.

You will assist customers, troubleshoot basic technical issues, and follow internal procedures to resolve inquiries. The role is 39 hours per week with 19976.99 euros gross per year plus a 1200 euros gross yearly bonus, plus

Formación

• Native or bilingual Spanish proficiency plus Valencian, and English proficiency at B1/B2 level.
• High school diploma or equivalent, minimum age 18, and legal documentation to work in Spain.
• Strong communication, customer service, and problem-solving skills with basic technical knowledge.

Responsabilidades

• Assist customers through the assigned communication channels.
• Identify customer needs, troubleshoot basic technical issues, and provide step-by-step guidance.
• Manage customer interactions using internal systems and follow established procedures.

Conocimientos

Communication

Customer service

Problem solving

Technical knowledge

Educación

High school diploma

Descripción del empleo

• Assist customers through the assigned communication channels.
• Identify customer needs, troubleshoot basic technical issues, and provide step-by-step guidance.
• Manage customer interactions using internal systems and follow established procedures.

What are we looking for:

• Native or bilingual Spanish proficiency plus Valencian, and English proficiency at B1/B2 level.
• High school diploma or equivalent, minimum age 18, and legal documentation to work in Spain.
• Strong communication, customer service, and problem-solving skills with basic technical knowledge.

What do we offer:

• 100% remote work with a permanent contract, full-time 39 hours/week.
• Salary package of 19976.99 euros gross/year plus bonus of 1200 euros gross/year.
• Full paid training and career development program with specialized courses.

Concentrix

We are a global technology and services leader that powers the brands of the future by providing fully integrated, end-to-end solutions. We help over 2000 of the world's best brands in over 70 countries with a human-centered, tech-powered approach.