Customer Service Representative (Temporary)

Express Employment Professionals - Cincinnati East; Ponca City (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Customer Service Representative (Temporary) to begin in October in Ponca City, OK. The role focuses on welcoming customers, answering calls, providing product and policy information, and supporting daily office operations.

The ideal candidate has administrative experience, strong communication, and proficiency with Microsoft Office. This temporary position offers a hands-on role in a busy customer service environment with

Qualifications

• Previous administrative or office experience required.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Answer incoming phone calls and respond to customer inquiries.
• Provide accurate information regarding products, services, and company policies.
• Perform administrative duties including data entry, filing, and documentation.
• Resolve customer concerns efficiently and professionally.
• Maintain organized customer records and support daily office operations.

Skills

Verbal communication

Written communication

Organizational skills

MS Office

Data entry

Teamwork

Job description

Customer Service Representative (Temporary)

Beginning in October

Responsibilities

• Greet and assist customers in a friendly and professional manner
• Answer incoming phone calls and respond to customer inquiries
• Provide accurate information regarding products, services, and company policies
• Perform administrative duties including data entry, filing, and documentation
• Resolve customer concerns efficiently and professionally
• Maintain organized customer records and support daily office operations

Qualifications

• Previous administrative or office experience required
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Proficiency with Microsoft Office and general computer applications
• Ability to work independently and as part of a team