Customer Service Representative- (Temp) North Brunswick, NJ

KW Rastall; North Brunswick Township (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

KW Rastall in North Brunswick, NJ seeks a Customer Service Representative (Temp) to provide in-office customer care for internal and external customers and vendors. You will collaborate with all departments to meet objectives and stay up to date on products and services.

This temporary position runs from November to March and requires 1-2 years of experience, attention to detail, and proficiency with Microsoft Office. Overtime and on-site work required.

Responsibilities

• Answering phone calls and emails from customers to answer questions, process orders, and update information
• Process orders with accuracy; verify delivery address, contact information, products, pricing, payment type, and obtain purchase orders
• Create new accounts and delivery sites as needed for all business segments
• Prepare and maintain required reports, spreadsheets and documents as needed
• Review/prepare cash, check, and card payments received
• Maintain house accounts: facilitate interaction and portal setup
• Assist AR with invoice portal entry and other tasks
• Assist with managing AR: contacting customers via phone and/or email
• Process daily pricing spreadsheets as needed
• Provide pricing quotes for customers, drivers, sales, etc.
• Perform general office duties: records, copying, filing, and special projects
• Opening/closing the front office
• All other duties as assigned
• High school diploma or GED required
• 1-2 years of customer service experience required
• High attention to detail with the ability to multitask
• Must have Microsoft Office experience (Excel, Word, Teams, etc.)
• Ability to work overtime as needed including weekends
• Ability to work in a sitting position at a desk for long periods of time

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative- (Temp) North Brunswick, NJ

Temporary KW Rastall - North Brunswick, North Brunswick Township, NJ, US

2 days ago Requisition ID: 2051

CUSTOMER SERVICE REPRESENTATIVE

Temp from November-March

The Customer Service Representative Temp in our North Brunswick, NJ office is responsible for providing customer service for internal/external customers and vendors. This position will collaborate with all departments to meet overall objectives and stay up to date on all company products and/or services to provide excellent customer care. This role is in-office 5 days a week.

• Answering phone calls and emails from customers to answer questions, process orders, and update all information
• Process orders with accuracy; verify information such as delivery address, contact information, products, pricing, payment type, and obtain purchase orders
• Create new accounts and delivery sites as needed for all business segments
• Prepare and maintain required reports, spreadsheets and documents as needed
• Review/prepare cash, check, and card payments received in driver’s work, in office, or via phone
• Maintain house accounts: facilitate interaction, assist with customer portal setup, request/maintain required documentation, etc.
• Assist AR with invoice portal entry and other tasks
• Assist with managing AR: contacting customers via phone and/or email as needed
• Process daily pricing spreadsheets as needed
• Provide pricing quotes for customers, drivers, sales, etc. as needed
• Perform general office duties which include maintaining records of packages received/delivered, copy, file and update paper and electronic documents, mailing statements, and assisting in special projects as needed
• Opening/closing the front office

*All other duties as assigned

• High school diploma or GED required
• 1-2 years of customer service experience required
• High attention to detail with the ability to multitask
• Must have Microsoft Office experience (Excel, Word, Teams, etc.)
• Ability to work overtime as needed including weekends
• Ability to work in a sitting position at a desk for long periods of time