Temp Customer Service Rep - In-Office (North Brunswick)

KW Rastall; North Brunswick Township (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

KW Rastall in North Brunswick, NJ seeks a Customer Service Representative (Temp) to provide in-office customer care for internal and external customers and vendors. You will collaborate with all departments to meet objectives and stay up to date on products and services.

This temporary position runs from November to March and requires 1-2 years of experience, attention to detail, and proficiency with Microsoft Office. Overtime and on-site work required.

Responsibilities

• Answering phone calls and emails from customers to answer questions, process orders, and update information
• Process orders with accuracy; verify delivery address, contact information, products, pricing, payment type, and obtain purchase orders
• Create new accounts and delivery sites as needed for all business segments
• Prepare and maintain required reports, spreadsheets and documents as needed
• Review/prepare cash, check, and card payments received
• Maintain house accounts: facilitate interaction and portal setup
• Assist AR with invoice portal entry and other tasks
• Assist with managing AR: contacting customers via phone and/or email
• Process daily pricing spreadsheets as needed
• Provide pricing quotes for customers, drivers, sales, etc.
• Perform general office duties: records, copying, filing, and special projects
• Opening/closing the front office
• All other duties as assigned
• High school diploma or GED required
• 1-2 years of customer service experience required
• High attention to detail with the ability to multitask
• Must have Microsoft Office experience (Excel, Word, Teams, etc.)
• Ability to work overtime as needed including weekends
• Ability to work in a sitting position at a desk for long periods of time

Job description

KW Rastall in North Brunswick, NJ seeks a Customer Service Representative (Temp) to provide in-office customer care for internal and external customers and vendors. You will collaborate with all departments to meet objectives and stay up to date on products and services.

This temporary position runs from November to March and requires 1-2 years of experience, attention to detail, and proficiency with Microsoft Office. Overtime and on-site work required.