Customer Service Representative - State Farm Agent Team Member San Antonio - TX

Alexpostagency; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Vision insurance

401(k)

Bonus based on performance

Paid time off

Opportunity for advancement

Job summary

Alex Post - State Farm Agent seeks a Customer Service Representative to join our San Antonio team. This full-time role focuses on delivering exceptional service, handling policy information, updates, and claims while maintaining accurate records and fostering client relationships.

Ideal candidates are customer-focused with strong communication and multitasking abilities. Compensation ranges from $45,000 to $65,000 per year, with opportunities for advancement and benefits including health and

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in San Antonio - TX

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Alex Post - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.