Customer Service Representative - State Farm Agent Team Member

Mikeisyouragent; San Antonio (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

A dedicated insurance agency is seeking a Customer Service Representative in San Antonio, TX. In this full-time role, you will provide exceptional service, answer inquiries, assist with policy changes, and process claims. Ideal candidates will possess strong communication skills, attention to detail, and prior customer service experience. A bilingual (Spanish) background is preferred. The position offers a competitive salary, bonuses based on performance, and opportunities for advancement in a supportive agency environment.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and maintain attention to detail.
• Previous experience in customer service is preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in San Antonio - TX

Replies within 24 hours

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Mike McDonald - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation: $38,000.00 - $46,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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