Customer Service Representative - State Farm Agent Team Member Rome - GA

Sfgoodnbr; Rome (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

401K

Paid time off (vacation and personal/s

sick days)

Growth potential/Opportunity forAdvanc

ement within my agency

Job summary

State Farm Agent Team Member in Rome, GA seeks a customer service representative to engage with the public and support insurance and financial service needs.

You will respond to inquiries, develop leads, schedule appointments, and recommend suitable products while maintaining a strong work ethic and teamwork in a fast-paced environment.

State Farm agents are independent contractors who hire their own staff and provide training and licensing support.

Qualifications

• Excellent interpersonal and communication skills are required.
• People-oriented with strong organizational and detail awareness.
• Solid customer service mindset and ability to work in a team.
• Banking experience preferred; Property and Casualty license obtainable.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Interpersonal skills

Communication skills

People-oriented

Organizational skills

Detail orientation

Customer service

Teamwork

Multi-tasking

Customer relations

Banking experience

P&C license obtainable

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Rome - GA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• 401K
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Banking experience preferred
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.